PALASSH Sacred Compliance

Refund & Cancellation Policy

Last Updated: November 2026

1. 1-Click Pause Carry-Forward

Whenever you pause a delivery day before 8:00 PM within your plan quota (2 Weekly / 5 Monthly), zero money is lost. Your paused morning is automatically carried forward to extend your subscription.

2. Freshness Replacement Guarantee

Because fresh flowers are perishable botanical items dispatched fresh from farms at 8:00 PM for morning delivery, we do not accept physical returns. However, if your morning pouch arrives damaged, share a photo on WhatsApp (+91 77109 42605) within 2 hours of delivery for a free replacement.

Registered Operations Hub:

6X4X+HJ5 Glenmark Residency, 60 Feet Rd, Kharegaon, Kalwa, Thane, Maharashtra 400605

Morning Delivery Slot: 6:00 AM – 8:00 AM • Evening Modification Cut-off: 8:00 PM • Support: +91 77109 42605